 FAQs |
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| How
do I book a car with Link? |
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| Firstly, get a quote online
(simply enter your dates, and
pickup and return locations),
by email (info@linklowcostrentals.co.nz)
or call us on +64 9 401 5076.
If you are happy with the quote
and information provided book
online, by email or by calling
us on the numbers above. (top) |
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| How
far in advance do I need to book? |
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| It is recommended you book as
early as possible regardless of
the time of year you are travelling.
Booking early ensures you receive
the vehicle group requested and
enables you to plan the rest of
your holiday. (top) |
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| How
old do I have to be to hire with Link? |
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| You can hire with Link if you
are 21+ years of age. There is
no maximum age. (top) |
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| What
driving licence do I need to hire with
Link? |
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| You must hold a valid full drivers
licence from your home country.
An International Driver’s
Licence is not required but is
accepted. The law requires us
to sight your licence when you
collect your vehicle. (top) |
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| How
many drivers can be on the agreement? |
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| Link allows two drivers free-of-charge.
Additional drivers are $5 per
day. (top) |
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| Are
Link’s prices “all inclusive”? |
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| Link has no hidden fees. Our
prices are in New Zealand dollars
($) and include Goods and Services
Tax (GST), unlimited kilometres
and insurance. (top) |
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| Is
insurance included in my rental rate? |
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Comprehensive insurance is
included in Link’s rates.
Your hire is subject to an insurance
excess/deductible of $1500.
The insurance excess/deductible
is held as a security bond in
the form of a credit card imprint
taken at the commencement of
your hire. (top) |
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| Can
I reduce my insurance excess/deductible? |
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| Link offers peace of mind. You
can take our Collision Damage
Buydown which reduces your insurance
excess/deductible to $250. The
Collision Damage Buydown is $15
per day.
You can take our Glass Insurance
which covers damage to windows
and headlights. The Glass Insurance
is $5 per day.
The Collision Damage Buydown
and Glass Insurance are offered
when you collect your vehicle.
(top)
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| Does
Link have “minimum hire periods”? |
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| Yes, in order to provide the
most competitive prices the following
minimum hire periods apply.
Auckland to Wellington –
7 days
Auckland to Christchurch –
12 days
Travelling north (from Christchurch
to Picton and or Wellington
to Auckland) – no minimum.
(top)
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| How
do I pay for my rental car? |
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| Link offers flexibility when
paying for your hire. When you
book we take a 10% deposit by
Visa or Mastercard to secure your
hire with the balance payable
when you collect your vehicle.
Your deposit is refundable provided
we are given seven days notice
of your cancellation. (top) |
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| Will
I get a refund if I return my car early? |
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| Refunds for early returns are
not normally given and are at
the discretion of Link Low Cost
Rentals. Daily rates may be recalculated
where a hire is returned early.
(top) |
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| How
do I collect my vehicle? |
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| Link provides a Meet and Greet
toll free number to call when
you arrive. We provide free transfers
from airports, ferry terminals
and accommodation within the vicinity
of our branches (please click
here to see our branch locations)
[please link to branches page].
Transfers are available from
7.30am to 18.00pm. (top)
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| Does
Link have airport fees? |
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| Link does not charge “airport”,
“premium location”,
“relocation” or “one
way” fees. (top) |
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| How
do I return my vehicle? |
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| Simply bring your car to our
branch and we will drop you off
at the airport or to your accommodation.
Transfers are available from 7.30am
to 18.00pm. In some cases you
can leave your vehicle at your
accommodation or at a specified
area at the airport out of hours.
A $25 early dropoff fee may apply
to cover parking and recovery.
(top) |
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| Is
Link open on public holidays? |
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| Link is open every day except
Christmas Day (25 December). (top) |
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| Do
I take my car on the Interislander ferry? |
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| No. Link allows you to drop
off in one island and pick up
in another at no extra charge.
Please see our Ferry [please link
to the ferry page] page for more
information. (top) |
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| Are
there any roads I cannot drive on? |
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| You can drive Link vehicles
on any road except: Ball Hut Road
(Mount Cook), Skipper Road (Queenstown),
90 Mile Beach (Northland) and
State Highway 38 Lake Waikaremoana.
These roads are not part of normal
touring routes. (top) |
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| Can
I hire a child seat? |
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| You can hire baby and booster
seats from Link for only $25 each
per hire. We do not have capsules
for newborn babies. (top) |
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| Does
Link have in-car GPS navigation? |
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| Yes, book GPS with your rental.
Simply place your GPS unit on
the dash, plug it in, key in your
destination and drive! At only
$10.00 per day it’s a small
price to pay to get from A to
B hassle free! Simply order one
when you book your rental car.
(top) |
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